Hotel Management Software

Hotel Management Software is a comprehensive software consisting of integrated modules for various aspects of hotel management. Modules that is part of HMS software includes and not limited to

• Reservation System
• Billing
• Front desk Management
• Accounting
• Inventory Management
• Restaurant Management
• Employee management
• Housekeeping management
• Laundry Management
• Customer relationship management

HMS serves the property management need of hotels, motel, inn, resort, lodge, hostel, guest house, apartments etc.

Reservation System

The main function of the reservation process is to match room requests with room availability. Below is the detailed process of reservation:

• Conduct the reservation inquiry
• Determine room and rate availability
• Create the reservation record
• Confirm the reservation record
• Maintain the reservation record
• Produce reservation reports

Billing management

Entire billing process that is part of the hotel and departments that is part of the hotel is handled in this module.

Front desk Management

This module enables the front desk operators to perform there day to day task that includes and not limited to

• Sell guestrooms; register guests
• Coordinate guest services
• Provide information
• Maintain accurate room statistics, and room key inventories
• Maintain guest account statements and complete financial  settlements

Inventory Management

Accounting management

Accounting module monitors the financial activities of the hotel. Some of the activities that are undertaken in the Accounting module are listed below:

• Pays outstanding invoices
• Distributes unpaid statements
• Collects amounts owed
• Processes payroll
• Accumulates operating data
• Compiles financial reports
• Performs other control and processing functions

Employee management

This module ensures to cover all the duties of the human resources division of hotels. The functionality includes

• Responsible for external & internal recruitment
• Calculates employee’s salaries, compensation, and tax withholding.
• Administrates employees’ paperwork, monitors attendance…
• Ensures employees’ safety and working conditions

Housekeeping management

• Cleaning staff coordination for cleaning of occupied and vacant rooms
• Communicating the status of guestrooms to the Front Office Department
• Maintains recycled and non-recycled inventory items